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Boost subscriber acquisition, optimise transaction success, and reach global audiences with a range of payment options.
For over 20 years, eSuite has powered payments and billing for enterprise media companies across the globe, enabling them to deploy secure and optimised payment journeys to maximise subscription revenues. Media companies can benefit from a wide range of traditional, alternative and localised payment methods to increase conversion rates and expand into other markets.
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Payment Options
Offer your subscribers more ways to pay for content
CREDIT & DEBIT CARDS
Direct Debit
Digital Wallets
In-App Purchases
Direct Carrier Billing
Bank Transfer
Offline Payments
Payment Vouchers & Credits
CREDIT & DEBIT CARDS
Credit and Debit cards are still the most common form of online payment in many countries, and are a staple of the eSuite platform, supporting all major cards including Mastercard, Visa, Maestro, Visa Debit, American Express, and Discover.
eSuite supports credit and debit card payments made through acquirers and gateways all over the world: this includes both eCommerce (web based) and MOTO (Mail Order/Telephone Order) transactions, on all major credit and debit card types. MPP Global are PCI DSS Level 1 compliant to store, transmit or process credit card data to the highest standards, and support additional authentication through 3D Secure 2.0.
Direct Debit
Direct debit is a form of bank transfer where a retailer withdraws funds directly from a consumer’s bank account on a specified date after the purchase. Most popular in Europe where it earned 4% of share, direct debit was used for 1.2% of global e-commerce payments in 2020.
Single Euro Payments Area (SEPA) payments are a Europe-specific bank transfer payment method, used widely in the publishing sector. SEPA covers the whole of the EU. It also applies to payments in euros in other European countries: Andorra, Iceland, Norway, Switzerland, Liechtenstein, Monaco, San Marino and Vatican City State. eSuite supports SEPA repeat billing for clients that wish to offer this payment method.
Bacs Payment Schemes Limited is the company responsible for bank transfer payment schemes in the UK (similar to SEPA).it is still a widely popular payment method in publishing, particularly with print, due to its long-standing reputation for security. eSuite has long supported tools for managing this payment type.
Digital Wallets
eWallets, or mobile wallets, are purpose-built to make smartphone payments easy. By 2021, it’s predicted that eWallets will be a preferred payment method across the globe – particularly in Europe, the Middle East, Africa, Asia Pacific and North America. Examples of eWallet adoption include: Apple Pay – available in the US, Canada, Denmark, France, Finland, Italy, Spain, Sweden, Switzerland, Turkey, the UK, Brazil, Australia, Hong Kong, New Zealand, Singapore. Google Pay – available in the US, Belgium, Ireland, Poland, the UK, Australia, Hong Kong and Singapore. Alipay, Union Pay and WeChat Pay – dominant in China and growing significantly in popularity; Visa and Mastercard make up a tiny proportion of online payments.
eSuite widely supports PayPal as a payment method for single and recurring billing, as well as Apply Pay. Digital Wallets are surging in popularity and are expected to overtake credit card payment as the primary payment method within the next ten years. Customer subscription and account data is held in eSuite, and single or recurring payments can be made through the PayPal API.
In-App Purchases
The eSuite Native Billing API allows clients to replicate accounts created via the app store purchase and build a profile directly into eSuite.
Native Billing solutions such as iTunes, Google, Amazon and Roku are all supported billing methods through eSuite, allowing organisations that provide content through an app to record billing and subscription statuses in eSuite HQ, centralising the data. The eSuite platform can use tools to request and read receipts and make API calls to native billing platforms to stay up to date. Each platform is different, and has its own restrictions and limitations, so this section explains all the information you will need to integrate.
Direct Carrier Billing
By default, all carrier billing providers supports the following product types: One off product purchases and one off payment subscription.
Carrier billing, the process of billing a customer through their mobile network, is popular in many countries and eSuite currently supports Boku, Fortumo, and Sony Payments methods. The purchase or subscription is billed to the customer account and eSuite receives this information via API, so that the customers’ account and subscription data can be centralised.
eSuite provides support for mobile carrier billing providers. Through this, customers will be able to pay for digital goods as an added payment to their mobile phone account.
Bank Transfer
eSuite supports direct, real time bank transfers in certain locales. The user is directed to a page where they can validate their details. Repeat payments are typically not permitted.
Aside from BACS and SEPA, eSuite also supports real-time bank transfers through other schemes and countries including Sofort and Trustly. Typically, these schemes do not support repeat payments, but are still often used in print publishing globally.
Offline Payments
An Offline Payment is one that is not processed directly by MPP Global and can be used to log and monitor things like cheques, bank transfers, invoices and cash payments. Any purchase method can support “Offline” as a payment method.
There can often be the case where the management of a customer’s details and their subscription data is stored via eSuite, but payment is taken elsewhere, such as cheque, postal order, an unsupported bank transfer scheme, or even cash. Offline Payments allows for these payments to occur externally, but recorded via API or through eSuite HQ, to centralise payment data. It’s even possible to configure custom payment types when required.
Payment Vouchers & Credits
MPP Global provides the ability to issue voucher (or ‘promo’) codes which can be published and in turn redeemed on our client’s websites and applications. Promo codes can be set up and used in different ways: Unique to User, Use Once Essentially means a consumer can obtain their own personal promo code, via email, text or letter. The promo code returned can be used only once and only by that consumer who has a registered payment account. Unique to User, Use Many Basically means a code is private to a consumer, but can be reused multiple times for the same offer. Not Unique, One Use This is a promo code which can be used by anyone but can be redeemed only once. Not Unique, Use Many This is a promo code which has no consumer-based restrictions at all. These offers can be set up to end on a specific date or when a certain number of redemptions have taken place.
Payment Channels
Accept B2C or B2B payments for your digital and physical products across all major channels
WEBSITES & APPS
OFFLINE & IN-STORE
MAIL ORDER / TELEPHONE ORDER
CONNECTED TV
GAMING CONSOLES
Security & Compliance
Protect data with the highest security standards and drastically reduce compliance obligations & costs
Payment Services
Enhance your payments with a range of complementary services
Payment Optimisation
Boost transaction approval rates by more than 50% and reduce involuntary churn, ensuring acquisition efforts are not wasted and recurring revenues maximised.
eSuite’s Retention & Recovery module offers a range of tools to prevent payment breakages such as outdated payment details, insufficient funds or generic declines, reducing involuntary churn bu more than 90%. This specialist functionality enables media companies to optimise payments and boost payment success rates through features such as retry rules, payment optimisation windows, card updater services and predictive churn algorithms.
Payment Routing
Take advantage of commercial and operational benefits by routing transactions intelligently when offering a wide range of currencies or operating multiple business entities.
Payment routing enables media companies to route and distribute transactions across a portfolio of merchant accounts. This could be to minimise transaction costs, increase card authorisation rates, avoid currency conversion fees, reduce failures for suspected fraud or optimise internal accounting practices. Additionally, by distributing transactions down alternative routes, this also acts as an automated fail-over in unlikely events.
Fraud Protection
Protect your business from fraudulent users attempting to validate stolen cards and resulting transaction fees of tens of thousands.
eSuite Shield provides a ‘first point of contact’ protection layer to strengthen the validation of registering new customers and limit the number of card wallets and accounts which can be created, typically by automated scripts. This drastically reduces the fees incurred and minimises the risk of reputational damage.
Payment Connectors
Save time by rapidly connecting global alternative payment methods with eSuite’s Subscription & Billing platform.
With a growing consumer requirement to support a range of alternative payment methods (APMs), eSuite has integrated the widest range of APMs on the market. However, for very specific APMs, eSuite’s rapid payment integration framework, eSuite Connect, enables MPP Global or external parties to quickly build, host and deploy most alternative payment methods.
Payments in Action
See our payment solutions in live action on our client websites and apps
